PRIVACY POLICY

Raising a Concern

If something about how we handle your information doesn’t feel right, you can speak to us directly. Reach out at email and we’ll listen. We follow a structured complaint handling procedure, and you can find the full details at webpage URL.

How We Keep Your Data

We don’t hold onto personal information any longer than we need to. The only reasons we keep it are strictly defined, unless this notice says otherwise:

• to deliver the services you’ve asked us for;
• to meet legal obligations, including the retention periods required by our tax authorities;
• to establish, exercise, or defend a legal claim.

If We Disagree

Sometimes, a disagreement might not get resolved right away. When that happens, we’re committed to working through it with you in good faith. This means we’ll turn to mediation or arbitration to reach a fair outcome, rather than leaving things unsettled.

Seeking an Outside Review

You always have the option to take your concerns further. If you’re unhappy with how we process your personal information, you can lodge a complaint with the Information Commissioner’s Office.

Our Aim Across Jurisdictions

We’ve built this policy to align with the laws of every country and legal jurisdiction where we operate. If you think it falls short of your local requirements, we’d genuinely like to hear from you. And remember, whether you continue to use our website is entirely your choice.

Changes to This Notice

This notice can change. The version that governs your use is the one published on our website on the day you visit. We recommend printing a copy so you always have a record. Questions can be sent to us.